Good to know

CONDITIONS

The prices are intended per person and per day.

DEPOSIT

The room is definitive reserved, after incoming of 30% of the total amount as deposit.

Payable simply and securely ONLINE>>>>

PAYMENT

• We accept checks, cash and credit cards. ( Visa, Euro- Mastercard )
• For cash payment you get 2% discount.

BANK DETAILS

BANCA POPOLARE ALTO ADIGE
Filiale La Villa

BIC/ SWIFT: BPAAIT2B019

IBAN: IT22  Q058 5658  1800  1957  0013  200

BBAN: Q  05856  58180  019570013200

General CANCELLATION POLICY for WINTER reservations

• In case of cancellation up to 61 days prior to your arrival, we refund your deposit minus a handling fee of € 20.00.
• For cancellations within 60 to 31 days prior to arrival, 30% of the total booking will be charged.
• For cancellations within 30 to 15 days prior to arrival, 70% of the total booking will be charged.
• For cancellations within 14 days prior to arrival, late arrival or early departure, 100% of the total booking will be charged. (Art. 1218)

In case it is absolutely impossible for the guest to travel (lockdown or travel ban), we will search for an consensual solution.

General CANCELLATION POLICY for SUMMER reservations

• In case of cancellation up to 31 days prior to your arrival, we refund your deposit minus a handling fee of € 20.00.
• For cancellations within 30 to 15 days prior to arrival, 30% of the total booking will be charged.
• For cancellations within 14 to 8 days prior to arrival, 70% of the total booking will be charged.
• For cancellations within 7 days prior to arrival, late arrival or early departure, 100% of the total booking will be charged. (Art. 1218)

In case it is absolutely impossible for the guest to travel (lockdown or travel ban), we will search for an consensual solution.

 

TRAVEL INSURANCE (also for Covid-19)

With our cancellation insurance you are financially covered.
According to EEC rules, a delayed departure, cancellation or interruption of your stay, could lead to penalties against you. In order to avoid such expenses, we suggest you take out insurance against cancellation of the trip.

We therefore recommend the travel cancellation insurance Hotelstorno Plus in cooperation with the Europäische Reiseversicherung AG.

As a special service we offer you to pay the deposit together with the premium of the cancellation protection insurance, simply and securely ONLINE>>>.
Mandatory information according to the EU-Regulation N. 524/2013 of the European Parliament and of the Council Platform for online dispute resolution for consumer disputes (ODR) to the European Commission: http://ec.europa.eu/consumers/odr/

 

ROOMS

The rooms of the same type are NOT identical (both in furniture, in size and in view). The rooms may vary from the photos shown on the site.

 

CULINARIUM

• Buffet-breakfast
• Dinner with 5 course menu and salads buffet
• Gala dinner
• South Tyrolean specialities

 

CHECK IN / CHECK OUT

The room is available from 3 pm of the arrival day to 10 am of the departure day.

INTERNET

The whole Hotel is equipped with free WiFi internet access.

WELLNESS

Free use of our wellness oasis (approx. 90m²) Finnish sauna, steam bath and herbs sauna.

 

GARAGE

Free parking in our garage (subject to availability)

REDUCTIONS

Children in the room with their parents;
0  - 5,9     years          -50%
6 - 11,9   years          -30%
3rd bed                      -10%

VARIOUS EQUIPMENT

elevator, “ Tirolerstube”, wine cellar, fitness room and ski deposit with skiboot heater.

SKIBUS in Winter

Free private ski bus to the first lift (approx. 200mt.) of Alta Badia and Sellaronda.

Prices may vary in case of introduction of the tourism tax and/ or increasing of the vat.